![]() Thanks in advance for reading and possibly updating the InDesign team on this feedback. This is a major issue and I'm sure all would like a resolution soon. The Adobe discussions and community could also be made aware on topics like these, updated by Adobe employees for users' benefit from a very credible source. In Creative Cloud the verbiage for the update could describe the resolution for this issue exclusively so that users know that it has been addressed and aren't worried about new issues that may follow with a new update. ![]() This large issue should be addressed immediately with a future update. Another pitfall is that there seems to not be any support for MacOS Sonoma, which is very unfortunate. These steps have came with a price of losing a 1/2 workday with still no resolution from Adobe. My final solution was to use an older version. This seems indicative that the launch errors could be dormant until a later date when using the most recent version available from the CC app for Id. This is also important, as the application openning errors occured after I had been using what seemed to be a stable version last week worked fine until today, Monday, 2023.11.13 at 0800. I had no notifications of new Id versions in the CC app. Then, after closing Id and reopening it, the same error on launch recoccurs.Īlso, before leaving work on Friday, November 10, at 1700, no updates were done to inDesign and I believe I was on the latest version of Id 2024. It is very important to mention that after the link Binder posted the upgrade process works and my files opened at the outset. The application now opens, saves, closes files, quits and reopens without error. That install, which is the most current version of Id 2024, failed to launch after install and gave the same error after the CC app launched Id on its own after install.Īfter these options all failed, I installed a prior version of Id, by selecting the option to install a previous version. I reinstalled Indesign from the Creative Cloud Desktop app. I ran the Adobe cleaner tool exclusively on Indesign. I quit all Adobe processes in the MacOS task manager. ![]() Would you mind reviewing the steps I also took below before having to revert back to a Prior version? For my temporary solution, uninstalling and installing a prior version of InDesign worked. Unfortunatey, the upgrading did not work as some have had succes with here. But: here's how you'd prevent removal of old versions, either in the auto-update case: I don't dare install 19.0 today to get relevant screenshots for you because I, like you, have a whole bunch of projects that are due in the very near future, and I'm not going to let a brand-new version of InDesign onto my production system. ![]() Here are someone else's screenshots from the 2015 Photoshop installer, and inside the Auto-Update prefs in someone else's install of Creative Cloud. Lastly, when you're running the installer tool, it will give you a choice regarding whether or not you remove older versions of your app when installing the new one. If I'm doing anything with The Latest Version, or with a beta release, I have a whole 'nother Windows partition to do it on.įirst off, I'd suggest turning off Auto-Update in your Creative Cloud preferences that puts the onus of keeping your apps up to date on you, but then your production environment will never be accidentally hampered by a brand-new update:Īlso, if you find that your older apps were removed by an update, you can install older versions by going to the All Apps section of Creative Cloud and clicking on the three "more stuff" dots next to InDesign's Open button: I personally never install the latest updates on a production system, and that's a policy that I reccomend to everybody. There are two things you can do in Creative Cloud to get your work done today.
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